Return Policy
Return Policy
30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee on all products. If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund. Please note that the product must be in its original packaging and in unused condition to be eligible for a refund.
How to Initiate a Return: To initiate a return, please contact our customer support team located on our 'Contact' page. Our dedicated team will guide you through the return process and provide you with a return authorization number. Please include this number on the return package to ensure a smooth and efficient return process.
Return Shipping: The cost of return shipping is the responsibility of the customer, unless the return is due to a defective or damaged product. We recommend using a trackable shipping method to ensure the safe return of the product. Once we receive the returned item, we will process your refund within [number of days] business days.
Exchanges: If you would like to exchange your product for a different size or model, please contact our customer support team. We will assist you in finding the right product and guide you through the exchange process.
Defective or Damaged Products: In the rare event that you receive a defective or damaged product, please contact our customer support team immediately. We will arrange for a replacement to be sent to you as soon as possible, free of charge.
Exceptions: Please note that certain products may be non-returnable due to hygiene reasons, such as sleep masks or pillows. Additionally, any product that has been used or is not in its original condition may not be eligible for a refund or exchange.
Customer Satisfaction: We value our customers and their satisfaction is our top priority. If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that you have a positive experience with us.
Disclaimer: The information provided on this page is for informational purposes only and does not constitute legal or professional advice. We reserve the right to modify or update this return policy at any time without prior notice.